Cancellation policy

Order Changes & Cancellations

Because our products are handmade to order, production often begins quickly.

  • Orders may be canceled or changed within 12 hours of purchase
  • After that window, materials and production time have already been committed
  • Once an order has shipped, it cannot be canceled

If you need to request a change or cancellation, contact us as soon as possible at:
freshenup@freshiesbystephy.com