Cancellation policy
Order Changes & Cancellations
Because our products are handmade to order, production often begins quickly.
- Orders may be canceled or changed within 12 hours of purchase
- After that window, materials and production time have already been committed
- Once an order has shipped, it cannot be canceled
If you need to request a change or cancellation, contact us as soon as possible at:
freshenup@freshiesbystephy.com